Privacy Policy

Last Updated: July 2026

1. How We Collect and Use Your Personal Information

When you use PETRUX smart cooker, official website, WeChat Mini Program, or exclusive App, to provide you with precise pet dietary recommendations, remote device control, and after-sales service, we may need to collect the following information:

• Account Registration Information: such as your phone number, email address.: such as your phone number, email address.
• Pet Profile Information: such as pet breed, age, weight, health status (used for AI recipe generation).: such as pet breed, age, weight, health status (used for AI recipe generation).
• Device Operation Data: such as device online status, cooking mode logs, fault logs (used only for product optimization and troubleshooting).: such as device online status, cooking mode logs, fault logs (used only for product optimization and troubleshooting).

2. How We Protect Your Information

We take security measures that meet industry standards, including the use of SSL encryption technologies, to prevent unauthorized access, public disclosure, use, modification, damage, or loss of data.

3. Your Rights

You can access, correct, delete your personal information, or cancel your account at any time through the PETRUX App or Mini Program. Once your account is cancelled, we will stop providing you with products or services and will anonymize or delete your personal information.

4. Contact Us

If you have any questions about this Privacy Policy, please contact us by email: support@petruxtech.com.